Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 10, 2016 at 7:02 am #670648
    Hyperdevbox

    Hi,

    We are actually running an old version of WP (4.0) and ENFOLD (3.0.2) with no issue. We would like to upgrade now to the latest WP (4.5.3) and latest ENFOLD (3.7.1), what is the recommended upgrade path to avoid potential issues ? Is it better to upgrade first WP or ENFOLD ? Also do we need to deactivate the plugins during the upgrade and then upgrade plugins and activate or plugins won’t affect ENFOLD upgrade ?

    Please kindly advise

    August 11, 2016 at 6:01 am #671158
    Rikard

    Hi Hyperdevbox,

    I would try updating the theme first and then WordPress, but please try the update on a local or staging environment first to avoid any problems on the live site. Also make sure to do backups before starting your process.

    Thanks,
    Rikard

    August 12, 2016 at 8:04 am #671750
    Hyperdevbox

    Thank you for your recommendation,

    We will make sure to have a full backup safe before starting the upgrade.

    August 14, 2016 at 1:00 pm #672358
    Rikard

    Hi,

    Great, best of luck with the updates. We’ll keep the thread open in case you should face any problems along the way.

    Best regards,
    Rikard

    August 16, 2016 at 8:33 am #673058
    Hyperdevbox

    Hi,

    We updated and everything seems to work perfectly on the staged area, however I do not understand why the Accordion in the Japanese version of the website (and only in the Q&A page) is shown as stripe of gray and white bands with a different view in mobile mode too (a scrolling area) ? We use the same accordion in the English and French pages and they are “normal” displayed. In addition, accordion are also used in the JP version on different pages and look normal too, only in the Q&A they look weird, do you have any idea why ? Could it be an encoding text difference ?

    August 17, 2016 at 6:56 am #673524
    Hyperdevbox

    Ok, it seems it was an issue also before the upgrade so there is no relationship with the process of upgrading, we are going to look into why that JP text only is not displayed correctly.

    Thank you again for your support.

    August 18, 2016 at 6:13 am #674033
    Rikard

    Hi,

    Thanks for the feedback, we’ll keep the thread open in case you should need any further help on the topic.

    Best regards,
    Rikard

    August 18, 2016 at 9:01 am #674089
    Hyperdevbox

    Thank you, finally we fixed the issue, it was because the JP text was set with “preformatted” once, we set the text to “paragraph” it was displayed correctly (should someone have the same problem).

    August 19, 2016 at 8:19 am #674575
    Rikard

    Hi,

    Great, glad you got the problem fixed and thanks for sharing your solution :-)

    Best regards,
    Rikard

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