Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 5, 2016 at 3:23 pm #669000
    ramondrent

    Hello everyone,

    When i was on Enfold version 3.6 i updated my Woocommerce to version 2.6 (which was not fully compatible with Enfold 3.6).
    I then noticed a few minor things not working with my webshop, so i decided to downgrade Woocommerce back to version 2.5 again by downloading this version from the Woocommerce website and uploading it in my plugins folder.

    After i done this the ‘My account’ ‘Cart’ and ‘Checkout’ pages stopped working. You can’t see the content of these pages.
    I’ve installed Enfold version 3.6 now together with the newest version of Woocommerce, but still no luck.

    Can someone please take a look?
    I’ve added all the info for the moderators below.

    Thanks in advance!

    August 7, 2016 at 7:18 am #669413
    Rikard

    Hi ramondrent,

    First off a new version of the theme was released during the weekend (3.7.1), could you try updating to see if that helps please?

    Thanks,
    Rikard

    August 8, 2016 at 10:13 am #669724
    ramondrent

    Hello Rikard,

    Thanks for the response.
    My fault, i made a typo. I’m currently on Enfold 3.7 instead of 3.6.
    Unfortunately my Woocommerce is still not working.
    Strange that my products are displayed properly but the other Woocommerce pages are not.

    I’m only able to download Enfold 3.7 btw, and not 3.7.1.

    Looking forward to your answer.
    Greetings, Ramon

    August 8, 2016 at 2:51 pm #669835
    Yigit

    Hi,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

    August 8, 2016 at 4:03 pm #669880
    ramondrent

    It’s not the updates that are the problem. I’m on the newest version of Enfold and Woocommerce.
    I think my installation is broken.

    August 11, 2016 at 4:35 pm #671427
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.