Viewing 6 posts - 1 through 6 (of 6 total)
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  • #665707

    hi i cant go the page editor for my home page

    it loads temporarily then goes to a blank screen

    login details provided in private box

    #665714

    Hey codecreative!

    You have two Enfold installed on your installation. Please remove the older one ( named CCEnfold ) and update the other one to the latest version 3.6.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    #667419

    hi yigit

    ive done everything now

    and the issue is still persistent

    i do have a feeling this is because of some js script the client has attempted to insert

    i would like to be able to jump into the mysql database via php my admin and remove this content but dont know how to do this

    can you confirm if that is the reason? you can see the js script stupidly attempted to be placed and can be seen rendering on the home page

    i know as well as anyone this should be done with enque

    so what do i do now? or is this theme related?

    running latest enfold theme

    #667446

    Hi!

    Yes, that is the reason. It can be causing some Conflicts to the database and on the execution of the ALB JS functions.
    I think that ( if you can not remove the content from the DB ), better to delete the page and try remake it.

    Please let us know if that works out for you

    Cheers!
    Basilis

    #672388

    damn can you advice best way to find the content in the db, what table will this be contained in?

    #673967

    Hi,

    You can find it in the _posts table, click search then fill in the ID field with the id of the home page. Edit the value of the post_content column. Be careful with this because a little mishap or mistake can break the whole layout of the page.

    Best regards,
    Ismael

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