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  • #664851

    A taken-over client’s site is running Enfold 2.7 currently (with a Child Theme) and the visual editor on the back end is broken – the spinner spins indefinitely. Errors in the console include:

    load-scripts.php:2 Uncaught Error: Syntax error, unrecognized expression: a[rel=] (load-scripts.php)
    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined (load-scripts.php)

    So, I purchased the current version for my client and udpated the theme. The front-end layout became completely broken. Nothing resembled the way it looked before, though the back-end editor did then work. I was forced to revert the database and theme files as it looks to me like the upgrade damages some of the theme config or custom styling??

    Please advise.

    #664896

    Hey,

    In order to help you with this issue we’d need more information like a link to the site or screenshots of the issue.

    Best regards,
    Josue

    #664920

    Josue,
    The site is at http://larimerworkforce.org but I’ve had to revert to the old version of the theme and restore a database backup because this is a highly-trafficked public site. The client does not yet have a staging arena in which to test. Are you going to need access to a staging instance of the site for troubleshooting?

    #664929

    Hi,

    Yeah having a staging version with the latest version would certainly be helpful.

    Best regards,
    Josue

    #665960

    Josue, Im working on setting up a dev instance of the site so that you can see whats happening when I update Enfold. In the meantime, on latest WP and Enfold 2.7, when editing a page, the visual editor fails to load – the spinner just spins indefinitely. Do you know if there’s a fix for that temporarily until we get everything working on the latest versions?

    #666080

    Hi,

    Check if you get any errors in the JavaScript console.

    Best regards,
    Josue

    #666274

    Yes – I get a couple JS errors:

    Uncaught Error: Syntax error, unrecognized expression: a[rel=]
    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:2

    -and-

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    load-scripts.php?c=1&load[]=jquery-ui-droppable,jquery-ui-slider,jquery-touch-punch,iris,wp-color-p…:692

    I made a quick video showing what I experience: http://screencast.com/t/guQnIfreeDix

    Is there a code modification I can make to get this working temporarily while I’m getting the staging site running or can you tell me what the newest version of WP is that I can run with Enfold 2.7?

    Thanks!

    #666835

    Hi,

    That error is expected when using a newer version of WP with an older version of Enfold, one thing you can do is replace the whole framework folder (from a copy of the latest Enfold).

    Best regards,
    Josue

    #671071

    Thanks Josue. Im going to try to get everything up to date here, but need an old copy of the Enfold v2.7 to do a diff on to determine the changes the past developer made. Where could I download a pristine copy of v2.7?

    #671303

    Hi,

    Please see link in private.

    Best regards,
    Rikard

    #671381

    Thanks Rikard!

Viewing 11 posts - 1 through 11 (of 11 total)
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