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Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 25, 2016 at 11:35 am #664549
    craig_corfield

    Hi Guys is it not possible to get revolution slider for this theme as layer slider simply does not work. I have been struggling to get a simple new slide to display on my website now for over 2 hours! in the design everything is fine then i save the slide and try and view it live and it shows a white slide. Then return to the layer slider builder and then all the content is now gone. The slide still exists so then i redo it and leave the slider editor window open and try and view the site with the exact same problem where it shows a white slide.

    Please help?

    July 25, 2016 at 12:29 pm #664571
    Vinay

    Hey craig_corfield,

    We need to take a closer look at the wordpress backend please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    July 25, 2016 at 12:47 pm #664577
    craig_corfield

    Hey Vinay, I got it to work by posting the link for the image background but still not ideal.

    While you are logged in please could you also check why the site loads so slowly.

    Thank you

    Private content below:

    July 27, 2016 at 4:31 am #665595
    Ismael

    Hi,

    Please activate the account first. We got this notification when we login to the site.

    ACCOUNT PENDING: Your account is currently not active. An administrator needs to activate your account before you can login.

    Best regards,
    Ismael

    July 27, 2016 at 2:14 pm #665747
    craig_corfield

    Apologies it was in my security plugin. Your account is now active and i have logged in with it.

    Best regards
    Craig

    July 30, 2016 at 1:59 am #666734
    Ismael

    Hi,

    We created a test page then added an existing slider. It is working. http://www.multi.co.za/test/

    Best regards,
    Ismael

    July 30, 2016 at 8:44 pm #666890
    craig_corfield

    Hi Ismael,

    The problem comes in when i add a slide to the slider. It doesnt display for some reason.

    Also my home page loads very slow. Not too sure why? Hosting team says it could be the theme.

    Regards
    Craig

    August 5, 2016 at 3:19 am #668785
    Ismael

    Hi,

    I added a 6th slide to the “homepage” slider and you can see it in the test page. http://www.multi.co.za/test/

    Best regards,
    Ismael

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