-
AuthorPosts
-
July 20, 2016 at 3:36 am #662748
hi there – been having an ongoing problem with a client’s installation of Enfold. they bulk-upload hundreds of images – typically 30-50 at a time – for a weekly auction.
to date, it’s been fine until a few weeks ago. we are all up to date on everything: WP, plugins, and Enfold. but the only way i can get their image upload to work for the last 2 weeks is this:
and it STOPS WORKING after a week (despite no updates to the theme). i have to completely delete the theme, reinstall fresh, then reinstall that code.
what’s going on with this? site is hosted at HostGator, has been problem free until a couple weeks ago.
July 21, 2016 at 6:54 pm #663536Hey charger70,
Sorry for the issue you are having.
What is the URL to the site you are working on? You provided a username and password but I’m not seeing a link.
Best regards,
JordanJuly 21, 2016 at 7:06 pm #663546DOH! sorry, in private
July 24, 2016 at 2:01 pm #664351Hi,
I’m not sure how we could test this to be honest, could you upload a set of images you are having problems with to dropbox or google drive maybe? I think this issue might be easier solved if you try to contact the hosting provider as this is default WordPress functionality and they are able to see error logs on their server.
Best regards,
RikardJuly 24, 2016 at 6:11 pm #664424Hi Rikard – basically i have to keep adding that script to functions.php over and over to get the site to load.
nothing has changed with the hosting. it’s fine / stable.
it really is theme-related.
right now, it is working. when it fails again, I will return to this thread and ask for more help. thanks for taking the time to reply.
July 26, 2016 at 3:52 am #665114Hi,
Try removing some of the image sizes set by Enfold in
functions.php
:$avia_config['imgSize']['widget'] = array('width'=>36, 'height'=>36); // small preview pics eg sidebar news $avia_config['imgSize']['square'] = array('width'=>180, 'height'=>180); // small image for blogs $avia_config['imgSize']['featured'] = array('width'=>1500, 'height'=>430 ); // images for fullsize pages and fullsize slider $avia_config['imgSize']['featured_large'] = array('width'=>1500, 'height'=>630 ); // images for fullsize pages and fullsize slider $avia_config['imgSize']['extra_large'] = array('width'=>1500, 'height'=>1500 , 'crop' => false); // images for fullscrren slider $avia_config['imgSize']['portfolio'] = array('width'=>495, 'height'=>400 ); // images for portfolio entries (2,3 column) $avia_config['imgSize']['portfolio_small'] = array('width'=>260, 'height'=>185 ); // images for portfolio 4 columns $avia_config['imgSize']['gallery'] = array('width'=>845, 'height'=>684 ); // images for portfolio entries (2,3 column) $avia_config['imgSize']['magazine'] = array('width'=>710, 'height'=>375 ); // images for magazines $avia_config['imgSize']['masonry'] = array('width'=>705, 'height'=>705 , 'crop' => false); // images for fullscreen masonry $avia_config['imgSize']['entry_with_sidebar'] = array('width'=>845, 'height'=>321); // big images for blog and page entries $avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 ); // images for fullsize pages and fullsize slider
Best regards,
JosueOctober 24, 2016 at 8:49 pm #703428hey josue and team – having this issue again, theme up to date.
here’s the error message when pushing files: atal error: Maximum execution time of 30 seconds exceeded in /home4/southcoastau/public_html/wp-includes/class-wp-image-editor-imagick.php on line 352
what’s going on? super urgent on the client end, i hope a team member can help out quickly on this. thank you so much.
October 25, 2016 at 8:00 am #703625 -
AuthorPosts
- You must be logged in to reply to this topic.