Viewing 9 posts - 1 through 9 (of 9 total)
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  • #660617

    I just purchased Enfold 3.6.1 . I entered my envato user id and code but these two are not updated. How do I activate and enter license keys for the above two

    #660758

    Hey hingex,

    Please generate a envato API key and enter it in Enfold settings along with your username. Yiou should be able to receive the updates. For more info please refer to this link https://themeforest.net/help/api

    Best regards,
    Vinay

    #661037

    At the time of creating this post, I had already done that but it is not updating as I thought it should. I created this post because of that i.e. its not updating these plugins.

    #661251

    Hi,

    I’m not sure what you mean to be honest, 3.6.1 is the latest version of the theme so there are no updates to show. Could you try explaining a bit further what the problem is please?

    Best regards,
    Rikard

    #661480

    I said they are not updated. WordPress prompts you to update plugins if they are not updated or the most current or if there is an update.
    LayerSldier WP – “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.”
    “Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.”
    ” A new version of Slider Revolution is available.”

    I hope this is very very clear so you can provide an answer. Note that I already entered my Envato API key even before i asked this question

    #661738

    Hi,

    The Layer Slider is bundled with the theme so if you have the latest version of it you can disregard that notice. The Revolution Slider is not bundled with the theme though so you would have to update that manually.

    Regards,
    Rikard

    #663134

    Slider Revolution – how do I manually update this? There is no update button or place to click in the plugin area which is usually the case?
    Layer Slider
    I am guessing for layerslider, you will handle the updates if any in the future via you global theme updates ?

    #663136

    Attaching image of plugin section

    #663900

    Hi!

    Have you installed Revolution slider as a standalone plugin or was it bundled in another theme? If you purchased it separately, you should login on your Envato account and download from your profile and update the plugin. If it was bundled in a theme, you should download the latest version of that theme and then find Revolution Slider under plugins section and update it manually.

    Since it is not bundled in any of our themes, there is not much we can do to help you update the plugin. And you are right for the LayerSlider. When there is a new update, we test it with Enfold and then including in Enfold updates.

    Regards,
    Yigit

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