Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 6, 2016 at 8:09 pm #657703
    evekj

    Hi,

    On my site the state field is missing on the checkout.
    There is no dropdown box to select the state. How can I fix this?

    Best regards,
    Eve

    July 6, 2016 at 11:50 pm #657779
    Vinay

    Hey evekj,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    July 10, 2016 at 10:33 pm #659018
    evekj

    Hi,
    I disabled all plugins except WooCommerce. It did not help. How can I add state field?

    Best regards,
    Eve

    July 12, 2016 at 2:40 pm #659883
    Andy

    Hi,

    are we allowed to deactivate all your plugins for testing purposes?
    Does it work with a default WP theme for you? please let us know about your results.

    Best regards,
    Andy

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