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  • July 4, 2016 at 11:01 am #656445
    Louisekoch

    When I first installed Stripe and WooCommerce the payments didn’t work and I got an error message after I typed in the credit card details. After I updated the Enfold theme it worked.
    Now I’ve just updated WooCommerce to the latest version and now my stripe payments doesn’t work again. It says “You have passed a blank string for ‘card’. You should remove the ‘card’ parameter from your request or supply a non-blank value.”
    The theme is already the latest version so I can’t update it this time so I’m not sure how to fix it. All my plugins are updated too.
    It is quite urgent as I’m selling festival tickets and the festival is in about 2 weeks.

    July 5, 2016 at 8:07 am #656866
    Rikard

    Hi Louisekoch,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. I would try contacting the plugin authors as well to see if they know what’s going on.

    Thanks,
    Rikard

    July 5, 2016 at 9:40 am #656914
    Louisekoch

    Hi Rikard

    Thank you that is very kind of you.

    Thanks
    Louise

    July 5, 2016 at 2:48 pm #657062
    Vinay

    Hi,

    Thank you for the info, unfortunately i do not use a credit card to test this please switch the theme to wordpress default theme and let us know if that works.

    Best regards,
    Vinay

    July 5, 2016 at 5:43 pm #657178
    Louisekoch

    I just contacted WooCommerce and they encuraged me to try a different Stipe plugin (their own) and now it works :-) https://www.woothemes.com/products/stripe

    Thanks
    Louise

    July 5, 2016 at 6:58 pm #657208
    Yigit

    Hi!

    Glad you figured it out!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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