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  • July 1, 2016 at 2:30 pm #655789
    buero-36

    Hi,
    it seems that for variable products the image opens in the parent window, not in the lightbox.
    Galleryimages work.
    I tried deactivating all plugins, but without any change.
    Regards, Max

    • This topic was modified 8 years, 4 months ago by buero-36.
    July 2, 2016 at 6:45 am #656021
    Rikard

    Hi Max,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    July 6, 2016 at 9:32 am #657354
    buero-36

    Hi Rikard,
    Here you go

    July 9, 2016 at 1:27 am #658630
    Josue

    Hi,

    The first link is returning a 404 error page.

    Best regards,
    Josue

    July 12, 2016 at 10:00 am #659722
    buero-36

    Hello Josue,

    thanks, by having all the data needed it would not have been so difficult to find the products where lightbox works and where it does not. Since I work on the project things change, specially if it takes the support team 5 days to respond.
    So here are the new links

    Thanks, Max

    July 12, 2016 at 6:43 pm #660022
    Josue

    Hi,

    It’s because of the extension:

    c-38-bluetensalz-gruppe.jpg_category_category

    Did you add that by mistake or have any idea why is that being added to the filename (jpg_category_category)?

    Best regards,
    Josue

    July 13, 2016 at 1:04 pm #660348
    buero-36

    Hi Josue,
    thanks, indeed, this was the reason.
    This comes from an import from joomla (virtuemart) to wordpress (woocommerce) with cart2cart (shopping-cart-migration.com).
    I saw that after changing that imported image the lightbox works.
    Thanks again, Max

    July 13, 2016 at 2:45 pm #660435
    Basilis

    Hi!

    Those type of tools maybe work good, but some times bring issues like that I am afraid, yeap.
    Please keep us updated if need anything else from us!

    Cheers!
    Basilis

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