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  • June 30, 2016 at 12:55 pm #655239
    Munford

    Hi guys
    I am working on the site below, and am seeing an error on the mobile display.
    The “andes world travel” section is fine, and looks like the first image below,
    but the “marlowfilm” section doesn’t resize correctly as you can see in the second image.
    I can’t see what’s causing this, and have rebuilt the section a few times. (1/4 + 1/2 + 1/4 columns inside a color section with image background)
    Help!
    Nancy

    • This topic was modified 8 years, 4 months ago by Munford.
    July 4, 2016 at 2:53 am #656358
    Ismael

    Hey Munford,

    Thank you for using Enfold.

    Where can we find that section? Please provide the actual url to the page.

    Best regards,
    Ismael

    July 4, 2016 at 10:19 pm #656779
    Munford

    I am on a desktop server – for the first time – can I give you access to that? All the sections are built exactly the same way , but only the too one is displaying correctly.

    July 6, 2016 at 4:42 pm #657589
    Andy

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    July 6, 2016 at 5:13 pm #657624
    Munford

    ok thanks

    July 9, 2016 at 2:44 am #658659
    Ismael

    Hi,

    I’m sorry but we cannot provide a solution unless we can access the site. Let us know once the site goes live. The url above do not exist.

    Best regards,
    Ismael

    July 9, 2016 at 4:02 pm #658810
    Munford

    I have updated the url below now the site is live
    thanks

    July 12, 2016 at 5:00 am #659662
    Ismael

    Hi,

    The color sections after the 4th section are outside the wrap_all container which breaks the responsive layout of the site. This issue usually happens if there are elements outside a color section. We moved all separator inside their own color section. Please remove browser cache or hard refresh the page.

    Best regards,
    Ismael

    July 12, 2016 at 11:23 am #659742
    Munford

    ah thanks.

    July 13, 2016 at 11:37 am #660299
    Andy

    Hi,

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

    September 13, 2016 at 2:44 pm #685814
    Munford

    thanks it’s all good

    September 15, 2016 at 5:06 am #686671
    Rikard

    Hi,

    Great, I’ll go ahead and close this ticket for now.

    Regards,
    Rikard

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  • The topic ‘error in mobile display of columns’ is closed to new replies.