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  • #652805

    I add your simple Gallery (NOT Masonry Gallery) from Media Elements to my page. After uploading a few picture, I wanted to reorder my pictures, so I went to edit my gallery section, and I have seen this feature is available because you guys wrote this: “Drag and drop to reorder media files”. BUT it does not work, I cannot move any picture. Could you please fix this feature ASAP or tell me how I can reorder the pictures?

    Thank you

    #652902

    Hey amirmolatalab,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    #653627

    Thanks for your reply Jordan.

    I just installed a new WordPress, so I can give you everything. I just made one page, and I added the gallery from the theme onto my homepage. I also put a screenshot, and I highlighted the text, so you can see what I am talking about.
    Again, I cannot reorder my pictures by drag & drop. It seems, this feature should be available and it just does not work. So if you go and edit the gallery, you can see my 3 pictures, then you should click on “Add/Edit Gallery” button, and then you will see the same page that I already took a screenshot. On that page, I cannot reorder my pictures by drag and drop.

    Thank you,
    Looking forward to hearing from you.

    #655057

    Hi,

    Thank you for the info. We were able to re-order the gallery items. What is the browser that you’re using?

    Best regards,
    Ismael

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