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Hello,
I have just gone to update to your latest update and the site has totally crashed. I literally did nothing other than hit the update theme button.This message comes up. I have no idea how to fix this as I can’t even get into the back end of the site now to do anything. I have put the login details below in case you need them.
thank you!
Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /home/trustshore1/public_html/wp-content/themes/enfold/functions.php on line 30
Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/trustshore1/public_html/wp-content/themes/enfold/functions.php on line 30
Do you have FTP access? I would try uploading the theme via FTP and overwrite the existing files. Something got a hiccup during the update.
Hi,
I have access to the FTP details (I think – I have the details for the domain and where it’s registered and I think I can get them there) but I have no clue how to do that without messing anything up. If I gave you access is it something you can do?
Thank you,
Lauren
I’m not a moderator. I’m just helping.
You can’t mess it up. Just make sure you’re in the right folders. If you can log in via FTP or even FileManager in the control panel, navigate to wp-content, then themes. You’ll see the Enfold folder in there. Open it. You can either delete all the contents of the folder, or just try overwriting the files in there.
Find the unzipped copy of Enfold on your hard drive and move them all to the Enfold folder on the server. If you chose to overwrite and it still doesn’t work, then delete them and upload again.
It will be easier to just do the whole folder than to try and find the one file especially since you’re uncomfortable doing the upload. Just remember: wp-content, themes, Enfold.
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