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Hey connect4consulting,
The version of Enfold you are using for that site is 3.1.4 and you should update to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
JordanHi Jordan,
I just tried to update the theme via FTP but it’s not working. I’m using a child theme.
Please help. Login credentials below. Thanks.Hi,
Thanks for getting back to me!
What errors were you getting when updating via FTP?
Have you already downloaded the update from ThemeForest? Place the folder somewhere on the server so that we may be able to find it. Let us know in which directory you have placed the updated theme files.
Best regards,
JordanJordan,
I didn’t get any errors from FTP.
I downloaded the update from Themeforest and copied them over to the wp-content/themes/enfold folder. But there was no change.
I’m trying to copy it over again.
Do I have to make any changes to the child theme?Maybe I just needed to FTP a second time? Now it looks like the slider is working on the home page.
Did you do something?
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