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Building a website (www.mixnotes.tv) which is under maintenance mode currently.
I am unable to build the site because when I update the page it randomly deletes things.
I’ve wasted a huge amount of time trying to build this site and then sections delete.
I’ve used Enfold for over a year on other sites with no problem.
How can we fix this? And quickly.
Hey dgrimmett,
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test. If you still have the issue please let us know how we can re-produce this issue and post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Thanks for your cooperation :)
Best regards,
Vinay
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