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Please see the “looping and pulsing” effect that happens when opening my Enfold site in Firefox web browser. This does not happen in Chrome, IE, or Edge, but it renders the site unusable under Firefox.
Hey czig,
The site looks good on my end both on Chrome and Firefox latest version on Windows 8.1. Please elaborate the issue which device you are viewing the site on and the browser version. If possible would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayVinay,
Thank you for responding. Yes, the site looks great! But, there is a major issue under Firefox where the text boxes, which are animated (left to right; top to bottom; etc.) are repeating their fly-in behavior and repeating their animation. You can see this effect in the attached video.
Hi,
looks quite funny and I’ve never seen this issue before. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help then please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHello,
All plugins deactivated, but issue continues to occur. Have sent you login details.
Regards,
C#
Hey!
Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/?
Regards,
YigitHi,
We encountered the same issue before but I’m not sure if the solution that we provided actually fixed the issue. You can find it here: https://kriesi.at/support/topic/issue-with-popup-animation-blinking-on-firefox/#post-643828
Best regards,
Ismael
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