Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 8, 2016 at 10:13 pm #645088
    luisaescorial

    Enfold theme does not work properly in Safary. Some immages dont charge, menu do not work. Header is in movement… I have tried in iPad, IPhone, mac, in differents Safari version. I add the new function as you recommend in the green advice, but it is for WP 4.5 and did not work too.

    I dissabled all the plugins and did not work.

    Any solutions??

    Thanks in advance

    June 10, 2016 at 5:17 am #645997
    Ismael

    Hey luisaescorial,

    Thank you for using Enfold.

    Please update WordPress to 4.5.2. That should fix the jquery issues.

    Best regards,
    Ismael

    June 15, 2016 at 10:41 am #648521
    luisaescorial

    Hi Ismael,
    Thanks for your answer.
    The problem is my hosting “GoDaddy” has automatic updates so I can´t do it by my self when I need it.

    Is there any other way to fix it quickly?

    Regards,

    Luisa

    June 15, 2016 at 4:58 pm #648733
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    September 19, 2016 at 8:59 pm #688786
    luisaescorial

    Hi,
    It’s been a while but our problem persists. I,m sending you our login credential again in the private field.

    Thanks

    Luisa

    September 19, 2016 at 9:06 pm #688796
    Yigit

    Hey!

    Please do not use special characters in your file names as Safari cannot find them. Please use “a” instead of “ä” for example. Following screenshot shows the errors

    Best regards,
    Yigit

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