-
Posts
-
Hello,
I was alerted today of an issue with the alignment and visibility of the review stars (for selection) on a product when a user is not logged in.
It is hidden and is located within the box where you write your comment.
This is different from how it is shown when I am logged in as the review stars are located above the comment section in their own container.
Also I think I have a bug for my social section in your settings, because in the areas you specify as being able to set their visibility I see no options there i.e.: Header, Footer, General Layout.
I have 2 social accounts in the social profiles section, but that’s where it ends.Also do you think you could add wp e-commerce as a shopping cart? I’d actually prefer to use that instead of woo and have my other site in wp e-commerce but need a new theme and would use yours in a heartbeat except for the fact that you don’t support it. The site you have the link to for this issue is on Woo but I really dislike Woo and can’t swap to it on my main site because it lacks functionality.
Hey candlesrecharge,
It looks fine on my end using Chrome, in what browser are you seeing that? Please post a screenshot of the issue so that we know exactly where this problem happens.
Regards,
RikardI am in Safari and I had a client who also had the issue (which is how I found out) I don’t know what browser they were in though… I just had a look in chrome and for me it is doing the same thing that I have brought up as an issue….. I am on a mac……
I have no way to attach the screenshot here :(
Hi!
Please upload a screenshot at a service like imgurl and post it here, so we can review it.
We can only use forums for support.Thanks a lot
Cheers!
BasilisNo offence but this is stupid that I have to register at a service to be able to share a screenshot. Why don’t I have the ability to upload a file here in your support forum??
Please provide me with viable options that don’t require me to sign up to a website that I will never use again otherwise to achieve this simple task.
I have access to dropbox, Facebook, google + ……
Hi,
You do not to register on imgur.com please click on the Blue ” Upload ” buttom on top and upload the screenshot and share the direct link here.
Best regards,
VinayHi,
Sorry for the delay, please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top #review_form #respond .comment-form-rating { position: static; }Best regards,
VinayHi,
To check for social icon issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi Vinay,
Information provided. I would appreciate knowing what caused it and how your fixed it, this is because my ex-boss also uses this theme and the same issue exists on his install too.
Also how does the importation of a demo work exactly? Will all the existing information remain and the layout changes?
Is there documentation on how to modify the demo once imported?
Ie for the restaurant demo- for that reservations section- how do I modify the restaurant layout graphic?Thanks,
DanielleHi,
I’m sorry but the login credentials that you provided are not working. Please check.
Also how does the importation of a demo work exactly? Will all the existing information remain and the layout changes?
The theme options will be overwritten when you import the demo data. We don’t recommend importing the dummy data if there are existing content or if the theme options are already configured.
Best regards,
IsmaelHi,
You can find the Social Icon location options in the Enfold > Header > Extra Elements panel and in the Enfold > Footer panel. We enabled both.
Best regards,
IsmaelHi Ismael,
I’m sorry but it still looks as per my screenshot. So I am at a loss as to what you say you enabled…..
Thanks,
DanielleHi,
In the header and the socket, you can see the facebook social icon. You can add more social icons in the Enfold > Social Profiles panel.
Best regards,
IsmaelCan you provide me with a screenshot of what you see when logged in to your dashboard and also the header and socket because I’m in Safari on Mack and I can’t see ANY of the changes you mention.
- You must be logged in to reply to this topic.