Tagged: 500 server error
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June 8, 2016 at 3:47 pm #644913
I have about 89 instances of this error:
Cannot redeclare av_mailchimp_check() (previously declared in /nas/content/live/abglaw/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-mailchimp.php:446) in /nas/content/live/abglaw/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/helper-mailchimp.php on line 449how can i fix it?
June 8, 2016 at 3:54 pm #644921Same here, updated my theme and site went blank. Turning on debug mode gave this:
Fatal error: Cannot redeclare av_mailchimp_check() (previously declared in /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-mailchimp.php:446) in /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/helper-mailchimp.php on line 446
June 8, 2016 at 3:59 pm #644925There are many many support threads with this exact same issue. For some inexplicable reason, there is no sticky thread on this and there is no updated version of Enfold which deletes the offending files which create this error. So we see more websites crashing day after day.
You have to delete the current Enfold folder via FTP and then upload the latest version of Enfold via FTP. If you do not delete / rename the Enfold folder, it will not work.
Good luck.
June 8, 2016 at 4:16 pm #644930Thanks goldengate415 for the suggestion. I’ll try that later today or tomorrow.
June 8, 2016 at 4:35 pm #644941I did just that
deleted enfold folder than uploaded latest version by ftp
..no change
stil gets the same 500 error
:(June 8, 2016 at 4:37 pm #644942You may be seeing a cached page…. clear cache and try again… also try from different computer / mobile or using private browsing / incognito mode. If you deleted the old directory and uploaded the new Enfold it should solve based on what the rest of us have been through.
June 8, 2016 at 6:28 pm #644989tried incognito and several other computers..it didn’t help
BUT
I deleted enfold directory again and uploaded older version (3.5.2)
and now everything seems to be back to normal
so.. thanks!June 8, 2016 at 6:34 pm #644992Sorry that didn’t help…. can you do me a huge favor and tell me where I can find 3.5.2 to download?
I am having some major problems and need to revert unless support can fix.Thanks!
robJune 8, 2016 at 6:47 pm #644997I simply had it from an old backup that did manually by FTP to my site not too long ago
I would post here a link to a folder in my dropbox but i’m not sure Kriesi will be o.k if that kind of link (that enables people downloading the theme for free) will be hanging around in the forum
..if somebody from Kriesi team will say it’s o.k than i will gladly post here the linkJune 8, 2016 at 6:52 pm #644999If you can email link to (Email address hidden if logged out) that would be great…thanks much!
June 8, 2016 at 7:10 pm #645005I just did
hope it helps :)June 8, 2016 at 7:14 pm #645006Thank you! I am hoping support can get me running on the new version but if not this is a good fallback…thanks!
June 8, 2016 at 7:15 pm #645009(just confirming… 3.5.2 was the final version before 3.6 right?)
June 8, 2016 at 7:15 pm #645010you welcome
June 8, 2016 at 7:16 pm #645013no..i think there were 3.5.3 and 3.5.4
also there seem to be 3.6.1 now
so 3.6 isn’t the latest anymoreJune 8, 2016 at 7:18 pm #645014you’re right…3.6.1 isn’t in the changelog so I’m guessing they are working on this as we type…
June 9, 2016 at 8:52 am #645305 -
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