Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 8, 2016 at 4:03 am #644483
    carendavis

    Hello, I just updated the logo on the site I am working on, and had to change the header image to suit the new logo. It took quite a few hard refreshes to get rid of the old header image…and now it won’t add a new one in its place! It won’t even add one of the patterns – so in short, header image is not showing at all. Can you help with this?

    June 8, 2016 at 6:13 am #644550
    Jordan

    Hey carendavis,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    June 10, 2016 at 6:50 am #646053
    carendavis

    Hi – I am using maintenance mode while I work on website, so have provided a user login below for you to take a look.
    I have actually noticed now this is not just isolated to the header, but in general there are quite a few General Styling changes that I make, that do not immediately show up – even after a hard refresh or clearing of cache etc. The header took about 24hrs to show up properly yesterday.
    Your help is appreciated!

    June 10, 2016 at 6:51 am #646054
    carendavis

    woops – URL for login below also

    June 12, 2016 at 9:59 pm #647039
    Andy

    Hi,

    sounds as your host is using some kind of caching on your server. Please ask them about this issue and tell them to deactivate any caching. Check if you got similar results with a default WP theme.

    Best regards,
    Andy

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