Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 7, 2016 at 12:14 pm #643989
    Bergbursche

    Hello Support

    I’ve gone through most of the posts regarding this topic and tried out all the solutions mentioned there.
    Memory is fine with 128m, cache is cleared. I even installed a new WP with new clean install of Enfold, nothing helped.

    Always get the message “Import did not work”.

    Please help

    Tahnks

    June 7, 2016 at 2:34 pm #644092
    Andy

    Hey MatthiasKrebs,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    June 7, 2016 at 2:36 pm #644097
    Bergbursche

    Hi Andy

    i did this as well but still have the error that importing demos is not possible.

    When trying to import i get the following information when set wp to debug:
    [07-Jun-2016 12:59:55 UTC] PHP Notice: wp_get_http ist seit Version 4.4 veraltet! Benutze stattdessen WP_Http. in …/wp-includes/functions.php on line 3658
    [07-Jun-2016 13:00:55 UTC] PHP Fatal error: Maximum execution time of 60 seconds exceeded in …/wp-includes/class-wp-image-editor-imagick.php on line 350

    Maybe this helps?

    max_execution_time for php is set to 180 within my webhosting, so i do not know where these 60 seconds are coming from.
    Line 350 ist the image resizing in imagick…
    And i have corrupt files/images in the media.

    Best regards
    Matthias

    Edit:
    hunting down the error with my provider. Provider said: WP 4.5.2 does on the fly converting/resizing of images and the server does not allocate enough resources. They try to find a solution.
    And if the do not i have to change my provider i think…

    Guess this call can be closed. Maybe it helps other users too

    • This reply was modified 8 years, 5 months ago by Bergbursche.
    June 8, 2016 at 5:42 am #644530
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

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