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  • June 3, 2016 at 4:06 pm #642595
    DWMLawFirm

    Hi Guys,
    So, in IE, on only some pages of our site, text content in the color section is not displaying. On inspect, the text is there… it’s just not displaying. It’s probably a simple solution, but I’ve exhausted all of my ideas and have not been able to resolve on it my own. Help please.

    • This topic was modified 8 years, 5 months ago by DWMLawFirm.
    June 5, 2016 at 1:01 pm #643122
    Rikard

    Hi DWMLawFirm,

    Not sure why but it seems to not be possible to log in with user/pass on the login page? I get the Clef plugin but no option to fill out user and pass.

    Regards,
    Rikard

    June 5, 2016 at 8:52 pm #643198
    DWMLawFirm

    Sorry! Log in with password enabled.

    June 6, 2016 at 10:12 pm #643667
    Andy

    Hi,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Update to Enfold v3.6.

    Best regards,
    Andy

    June 7, 2016 at 1:48 am #643733
    DWMLawFirm

    Hi Andy,
    I disabled the caching plugin and update Enfold. Cleared the browser cache and did a hard refresh of the site. Still not resolved. Caching plugin still disabled.
    Thanks,
    sk

    • This reply was modified 8 years, 5 months ago by DWMLawFirm.
    June 7, 2016 at 11:06 am #643948
    Andy

    Hi,

    Please deactivate all other plugins one by one, too, to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    June 8, 2016 at 11:26 pm #645133
    DWMLawFirm

    Yes, please feel free to deactivate one or more plugins as needed. -sk

    June 10, 2016 at 5:33 am #646011
    Ismael

    Hi,

    We checked the site on IE8 and the text inside the color sections are displaying. What is the version of your IE browser? Please try to disable the fade in animation of the column on IE:

    .avia_transform.avia-msie .avia_animated_image, .avia-msie.avia_transform.avia_desktop .av-animated-generic {
    opacity: 1;
}

    Best regards,
    Ismael

    June 10, 2016 at 4:07 pm #646257
    DWMLawFirm

    IE11 and still not seeing the copy. I’ve also disabled the fade in animation. Thanks -sk

    • This reply was modified 8 years, 5 months ago by DWMLawFirm.
    June 15, 2016 at 3:49 am #648339
    Ismael

    Hi,

    Did you remove browser cache or hard refresh before checking the page? There’s still a fade in animation when we checked the page on chrome. Please try to disable it completely.

    Best regards,
    Ismael

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