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  • June 3, 2016 at 2:04 am #642335
    Melaniegray92

    Hi there,

    Have a strange occurrence happening. I have just built a new page and published it. Everything works fine. Then I go into that page to edit it, but when I ‘preview changes’ I am missing many of my color sections.

    I decided to rebuild the sections again and hit publish. When I went in to edit the page again, it happened again!

    Any idea why?

    I am building by site offline so I cannot link anything to you to show you an example unfortunately.

    Thanks

    Melanie

    June 3, 2016 at 8:49 am #642457
    Rikard

    Hi Melanie,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please specify on which page you are having this problem.

    Best regards,
    Rikard

    June 8, 2016 at 3:28 am #644470
    Melaniegray92

    It is only on the Success1010 page http://dynamoselling.com.au/success1010/

    June 9, 2016 at 4:44 am #645198
    Rikard

    Hi,

    Thanks for the details, they are unfortunately not working though. Could you check/verify please?

    Best regards,
    Rikard

    June 9, 2016 at 4:48 am #645200
    Melaniegray92

    Apologies. Please find the updated logins attached.

    June 10, 2016 at 4:29 am #645963
    Rikard

    Hi,

    No problem, I’m having no luck with those details either though :/

    ERROR: Invalid username.

    Thanks,
    Rikard

    June 10, 2016 at 4:34 am #645970
    Melaniegray92

    Please try again with the attached

    June 12, 2016 at 6:02 pm #646985
    Andy

    Hi,

    save the site in question as a template, then create a new page and load this template. Does it happen again this way for you? if yes deactivate all plugins to check which one is causing this issue. Upgrade the theme to Enfold 3.6.1.

    Best regards,
    Andy

    June 14, 2016 at 6:06 am #647790
    Melaniegray92

    Hi Andy,

    I deleted all my plugins. Still having the problem.
    I have upgraded the theme to 3.6.1. Still having the problem.

    How do I ‘save the site in question as a template’?

    Is this happening on your end? As I mentioned, it is only on the Success1010 page. When I edit anything and preview changes, Only the first two colour blocks appear and every below it is missing.

    I need to make edits! Please help!

    June 15, 2016 at 5:29 am #648377
    Rikard

    Hi,

    You had some unclosed markup in your second section which breaks the builder:

    The No.1 international best-selling book <strong>SUCCESS1010™ for living <strength>by Raimond Volpe

    The strong tag was not closed and strength is not an html tag at all. I’ve corrected the mistake so please try making the changes you like now and be careful to use html markup in the correct way:

    <strong>Bold text closed properly</strong>

    Thanks,
    Rikard

    June 15, 2016 at 6:49 am #648417
    Melaniegray92

    Thank you Rikard!!

    June 16, 2016 at 5:37 am #649000
    Rikard

    Hi,

    No problem, glad we could help and sorry for the problems :-)

    Best regards,
    Rikard

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