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  • May 27, 2016 at 2:53 pm #639311
    publiq

    Dear Kriesi support,

    My client contacted me earlier today telling me that the CPT Portfolio is not visible within the admin menu after he updated to the latest version of the Enfold theme. I’ve run a quick check and saw that the functionality is still working, thus I can still access the portfolio items via /wp-admin/edit.php?post_type=portfolio. Please assist on this issue.

    Best Niels

    May 27, 2016 at 3:13 pm #639316
    Yigit

    Hey publiq,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Yigit

    May 27, 2016 at 3:47 pm #639338
    publiq

    Dear Yigit,

    Please find the requested information in the private field.

    Best Niels

    May 27, 2016 at 3:55 pm #639346
    Yigit

    Hey!

    Authentication required. Can you please post its credentials here as well?

    Cheers!
    Yigit

    May 27, 2016 at 4:12 pm #639358
    publiq

    Hi Yigit,

    My bad. I totally forgot about the htpasswd protection. Please find the credentials in the private field as well.

    Best Niels

    May 27, 2016 at 4:17 pm #639362
    Yigit

    Hey!

    Can you please update WordPress to the latest version 4.5.2 as well? :)

    Best regards,
    Yigit

    May 27, 2016 at 4:31 pm #639371
    publiq

    Hi Yigit,

    I’ve updated to WordPress 4.5.2 and suddenly the CPT Portfolio is visible again. Thanks for pointing in the right direction.

    Best Niels

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