Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 24, 2016 at 9:27 pm #637732
    cyber13

    I am using Enfold with Woocommerce. I am also using All Import Pro to update the products in the store. All Import Pro does not have a place for the category images to be updated so we do those manually. However, I noticed that after recent updates to wordpress and Enfold, the existing Product Category images may randomly disappear. Any thoughts as to why that would be happening?

    May 24, 2016 at 9:37 pm #637734
    Basilis

    Hey cybervise13!

    https://store.willismusic.com
    could not load for me, so I could not check if you have, latest WordPress version & ENfold Version
    Please do and clear cache after.

    Check if that solves the issue for you.

    Thanks a lot

    Regards,
    Basilis

    May 24, 2016 at 9:44 pm #637737
    cyber13

    cache has been cleared and we have the latest versions, Not sure why it wouldn’t load for you. Checked on several browsers and it is fine here. please look again. Here is a link showing one of the missing category images.
    https://store.willismusic.com/product-category/cables-snakes-accessories

    thanks,

    May 26, 2016 at 4:52 pm #638817
    Andy

    Hi,

    I noticed that you have used a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

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