Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 23, 2016 at 4:36 pm #636931
    wortliga

    Hi,

    I’m currently having issues with Layout Editor and Theme Options, reminiscent of those resulting from not entering the product key.

    The problems started when I updated WordPress to 4.5.2.

    I already updated all plugins to the newest respective versions, cleared the cache and deactivated some of the plugins. Now the header (slider) section of my homepage won’t load anymore (that wasn’t the case when all the problems started).

    I just can’t figure out what went wrong. I’m using an Enfold child theme and properly entered the product key. I had had the aforementioned problems (Layout Editor and Theme options not working) before – but that was when I had forgotten to enter the product key, so all theme updates stopped at one point. Right now, I’m clueless…

    I’m really looking forward to all kinds of suggestions.

    Best regards

    May 23, 2016 at 10:29 pm #637110
    Vinay

    Hey wortliga,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    May 24, 2016 at 10:50 am #637351
    wortliga

    Hey Vinay,

    thanks for your reply. Is it ok, if I email you the necessary data, so you can have a look at the backend?

    Best regards

    May 24, 2016 at 2:41 pm #637493
    wortliga

    Hi,

    we eventually found the plugin that was causing our troubles. Everything is working just fine again.

    Thanks for offering your help!

    Best regards

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Viewing 4 posts - 1 through 4 (of 4 total)
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