Viewing 18 posts - 1 through 18 (of 18 total)
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  • #636172

    Fullwidth Submenu dropdown doesn’t work on IOS.
    However, It works fine on Android.
    Whatz the problem?
    is that becuase of the page contains a lot of contents?

    Plz help.

    • This topic was modified 8 years, 6 months ago by sanglicious.
    #636212

    Hey sanglicious,

    I’m unable to reproduce this issue would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    #636214

    Thank you for a quick response.
    this is the link that i would like you to visit
    http://www.ssemall.com/?page_id=9861

    as you see, the fullwidth submenu at the top [ by use | by Type | Alphabetical Order | TOP ]
    Its dropdown menu is shown on Android but not on IOS such as Iphone and Ipad.

    Is it possible that that submenu dropdown menu would be shown on IOS?

    #637008

    Hi,

    Please edit your page and chose to display button to display mobile menu – http://i.imgur.com/vqyvfxc.png

    Best regards,
    Yigit

    #637221

    Hi, Yigit. Thank you.
    I originally had ‘display full menu’ and it have worked well on Android.
    You suggested me to change to ‘Display a button to open menu’ in order to be working on IOS just like on Android
    http://ssemall.com/wp-content/uploads/2016/05/mobilemenu.jpg.

    Is is possible to be working drop down menu of ‘ Display full menu’ on IOS just like on Android?

    #637588

    Hi,

    Please try adding following code to Quick CSS in Enfold theme options under General Styling tab

    .avia_mobile .av-submenu-container  { position: absolute; }

    If that does not help, please create a temporary admin login and post it here privately.

    Best regards,
    Yigit

    #637963

    It still doesn’t help.
    What do you min by telling me creating a temporary admin long?
    I really need your help. Is it possible to communicate thru Email?

    #637983

    Hi,

    We only provide support through our support forum here.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Yigit

    #638010

    Thank you so mcuh

    #638769

    Hi,

    Please add following code to Functions.php file in wp-content/themes/enfold/ folder

    function av_custom_iframe_height(){
    ?>
     <script>
    jQuery(window).load(function(){
    jQuery( "#top .av-subnav-menu > li > a").click(function() {
    var closeTheCap = jQuery(this).closest("#top .av-subnav-menu > li ul");
      closeTheCap.toggle(); 
    });
    });
     </script>
    <?php
    }
    add_action('wp_footer', 'av_custom_iframe_height');

    Editor does not show up under Appearance tab, so we could not add the code

    Best regards,
    Yigit

    #639986

    thank you so much for your support

    #640342

    Hi,

    I could not connect. Code should be added to the bottom of functions.php file which is inside wp-content/themes/enfold/functions.php. Is that the correct file you used? If so, please check FTP credentials once again

    Best regards,
    Yigit

    #640355

    here is again for you

    #640476

    Hi,

    I slightly adjusted the code and confirmed that it is working fine on my iphone. Please review your website now

    Best regards,
    Yigit

    #640483

    Thank you so much

    #640492

    Hey!

    You are welcome. We will keep this thread open and it will be on hold until you reply. Please check it tomorrow and reply here to reopen the topic :)

    Regards,
    Yigit

    #642857

    thank you

    #643392

    Hi,

    It did work fine on my end as i shown in the screenshot i posted. In that case, i think you should choose to display a button on mobile or use another plugin to create such menu

    Best regards,
    Yigit

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