Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • May 20, 2016 at 9:11 am #635782
    simulthink

    Hi there
    I am having trouble with editing some pages on a development site, but not all pages. The pages (e.g. Home and About Us) can be viewed on the web without any issues. However, when trying to edit the pages everything seems to load except the Advanced Layout Builder which just has a spinning wheel. Other pages (e.g. Services) load the ALB without any issues. Any suggestions? Login details are provided.
    Thanks, Mark

    May 20, 2016 at 9:38 am #635792
    simulthink

    Actually, I have just deactivated the Wordfence plugin and the pages are loading now.

    May 20, 2016 at 9:42 am #635794
    simulthink

    What I am trying to figure out is why only this website has an issue. The 30 or so other websites with Enfold and Wordfence do not seem to have the same issue.

    May 20, 2016 at 6:24 pm #636015
    Yigit

    Hi,

    Please turn on learning mode in firewall and check if that helps.

    Best regards,
    Yigit

    May 21, 2016 at 4:13 am #636117
    simulthink

    Thanks Yigit. Yes, I have activated Wordfence again and then turned on Learning mode and the pages are all loading fine.
    Thanks for that.
    Interesting that some pages don’t load whereas others do. I am wondering if there is a specific element on the pages that Wordfence does not like. I have a couple of code blocks (see below). I have now replaced the iframe code with a video element in ALB. Just wondering if they may be the cause and trying to understand what may be causing the problem.

    <iframe width=”563″ height=”300″ src=”https://www.youtube.com/embed/Pn2g83uhvjA&#8221; frameborder=”0″ allowfullscreen></iframe>

    and

    [email-download download_id=”3404″ contact_form_id=”3417″]

    Your thoughts on these code blocks potentially causing the issue?

    Thanks, Mark

    May 21, 2016 at 4:24 am #636120
    simulthink

    Hi again Yigit
    I have replaced the iframe code block with an ALB video element and then re-enabled the Wordfence firewall. That has solved the problem. So, the iframe code I used seems to have been the cause. For info.
    Thanks, Mark

    May 21, 2016 at 6:32 am #636138
    Bjoern101

    Hey there,
    I also used an iframe on one of my pages – this was the only page I couldn´t edit anymore.
    The only difference to all of the other pages was that iframe that obviously caused an endless spinning wheel while trying to load the avia page builder.

    May 23, 2016 at 6:08 am #636544
    Rikard

    Hi @simulthink,

    Ok, thanks for the feedback. So you got it working, right?

    Thanks for the input @Bjoern101, please open a new thread and post admin login details in private if you should need any help.

    Regards,
    Rikard

    May 23, 2016 at 6:39 am #636560
    simulthink

    Yes thanks Rikard. All sorted.

    Regards

    Mark

    May 24, 2016 at 4:49 am #637235
    Rikard

    Hi Mark,

    Great, I’ll close the thread then. Please open a new one if you should have any other problems.

    Best regards,
    Rikard

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  • The topic ‘Some pages opening however the ALB does not load – just a spinning wheel’ is closed to new replies.