Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 16, 2016 at 9:03 pm #633269
    mamiller212

    I have tried several times to download the Enfold Spa Theme to my Worpress website. I haven’t downloaded ANY plugins. When I try to go to a page. The Avia Layout Builder just spins and never shows the elements of the page. I have tried using it with Google Chrome, Explorere, and FIrefox with the same results. Also different computers and internet speeds. Can someone help, PLEASE?!

    May 16, 2016 at 9:11 pm #633276
    Jordan

    Hey mamiller212,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    May 16, 2016 at 9:20 pm #633285
    mamiller212

    Jordan,

    I have listed my logins in the private content for you to take a look at it.

    Thanks,
    Mary Ann

    May 17, 2016 at 12:47 am #633387
    mamiller212

    I do have Ninja Forms as a plugin that came with the template. I saw where it was causing problems and WordPress was removing it from websites. Could this be the problem? I’ve tried to delete and it won’t delete.

    May 17, 2016 at 1:02 am #633389
    mamiller212

    Hello?

    May 18, 2016 at 4:50 am #634139
    Rikard

    Hi,

    Sorry for the late reply. Elements in the builder show up fine on my end using latest version of Chrome, could you try another machine to see if that works better?

    Best regards,
    Rikard

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