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  • #633147

    I finally have the contact form working but there is a glitch. I’ve spent hours on the phone with my hosting provider and they have assured me it is not an issue with the sever. They are confident it is related to the theme.

    The contact form will delay saying “sending” for several minutes before showing “message sent”

    Please provide a solution.

    #634245

    Hey,

    Can you please indicate where’s the Enfold form located so we can test it?

    Best regards,
    Josue

    #634851

    This form has had constant problems. It will either word for a day but take 5 minutes before it will show “message sent” or it just doesn’t work at all. Currently it does not work at all and I was forced to remove it from the main site. See link below.

    #634866

    Hi,

    Seems to be working as expected on my end, i did a test and it showed the message of success almost instantly, did you get the mail?

    Best regards,
    Josue

    #635294

    This is what keeps happening.

    For a few days the messages will send but it will take 5 minutes to show “message sent”…..

    Then it will change and show message sent quickly but will not email the form response. .

    This has been a very frustrating experience.

    Currently it is not sending any response at all.

    #636115

    Hi,

    The “sent message” displayed immediately after we click the send button but I’m not sure if you received it. Have you tried the troubleshooting instructions that we provided here? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Ismael

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