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I have the Enveto Photography template and for some reason my photos are not showing. No photos in HOME page, my PORTFOLIO section is bad. I’m still in the process of building so my website is not live yet.
Hi jrock1058,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardEmail sent in Private.
The photos are still in MEDIA but if you do a PREVIEW of my website, my photos are not showing up. Also, if you go to my PORTFOLIO, my photos look weird. It looks like it has a FADED effect.
Thank you for your help.Hi,
I can’t see anything in private unfortunately, could you try posting them again please? We need a link to your site and admin login details so that we can check the backend.
Regards,
RikardHi,
There is a login prompt before coming to the WordPress login page as well, could you post those details too please?
Best regards,
RikardHi,
Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
The current version of the theme is 3.1.5, please update to the latest version 3.5.4. And upgrade WP to 4.5.2. That should fix the issues.
Best regards,
IsmaelHi,
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
VinaySorry but I’m still lost.
This is where I’m lost. I go to APPEARANCE > Themes > Theme Options > Theme Update. I put in my username and API key. After that, under Theme Updates, it says NO UPDATES AVAILABLE. I’m running 3.1.5 version.
Where do I go next? Do I go to IMPORT/EXPORT section? If yes, do I go to IMPORT THEME SETTINGS FILE?Hi,
You can also access theme options by Clicking the cog icon with Enfold or your site name on it on the left sidebar.
If you see that there is no update button. Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
VinayHi Vinay,
I updated my wordpress to 4.5.2 and the latest Enfold. Unfortunately, the photo on my HOME and ABOUT page is still not showing when I do a preview. Also, when I go to PORTFOLIO section, it still has the faded effect.
Please help me. My website can’t go live coz of this issues. If you want to log back in to my website again, you may use the same link and same password I sent to you before.
Thank you.Hi,
I just removed you fullscreen slider element and rebuild it afterwards and now it’s working as expected. Can you confirm please?
Best regards,
AndyI think I spoke too soon. The faded effect is still showing in my portfolio. Do you know how I can fix that?
Hey!
They show up fine on my end, attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Cheers!
Yigit
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