Lost Activation

Hi stewartlgraham,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

Hi!

I am not sure if i understood the issue clearly.
Have you lost username and API key information that was in your Enfold theme options? If so, you can refer to this post and re-insert them – http://kriesi.at/documentation/enfold/updating-your-theme-files/

If that is not what you meant, please elaborate on the issue you are having.

Best regards,
Yigit

Hi,

I’m pretty confused to what to mean as well, you have the theme and child theme installed on the site. If you want to include your Themeforest username and API key to get updates you can find them at your Themeforest account and then put them in the corresponding box under Theme Update in the theme options.

Thanks,
Rikard

Hey!

Your answers bemused me – though I’ve now figured out why! I’ve fixed the issue because I thought outside the box!

Good for you.. Glad it is working now. :)

Regards,
Ismael