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  • #631500

    I’ve added several anchors to the homepage, but clicking them “snaps” right to the anchor, rather than the smooth scrolling feature. (see the page linked in private content).

    Anyway I can fix this?

    Thanks in advance!

    #631564

    Hey tlsdave,

    I checked the issue and all the anchor links seem to be correct. However a plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    If this don’t sort the problem we need to take a closer look please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    #631578

    Updating the theme fixed it. Thanks!

Viewing 3 posts - 1 through 3 (of 3 total)
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