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I have many pages on my website and they were created okay. Now whenever I try to update any of them, such as adding new layout or content blocks, the entire layout of the page gets messed up. Full width elements are no longer full width and areas that didn’t have a background color suddenly have a colored background. It’s as if somehow a DIV tag gets messed up or a closing DIV tag is missing, especially from colored layout sections.
I am running the latest version of WordPress and Enfold theme. I even tried reverting back to an old theme version and still had the same issue. I tried deactivating and fully deleting all plugins and that didn’t help either. I have no custom.css or any other modifications to theme files. I just installed the latest Enfold theme as is. Can you please take a look and see what is going wrong with the theme?
A separate, but maybe related problem, I am having is the preview functionality does not work for any post or page. When you click to preview, it works one time, but then any time you try to use it again the changes are never reflected in the preview.
In private I have provided login credentials and a video showing the problem and how to reproduce.
Hi,
Thank you for using Enfold and sorry for the delay.
Is this happening on all pages? I checked the home page and some of the elements are outside a color section. Try to add more color sections and move all elements inside those sections. This is a minor bug in the advance layout builder and is usually fix by creating sections.
Best regards,
IsmaelYes I am seeing this on all pages. I don’t want all the content in colored blocks. I only want some of the content in colored blocks. The colored blocks are used as a way to divide up the UI of the page to be easier to read and draw attention to some blocks. However when I make any edit to a page now, the entire CSS gets messed up and tries to put everything in a color block while messing up full width. Please look at my prior private content for an example.
Hi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyAndy,
As I said in my original post, I have already tried not only deactivating all plugins, but also deleting them all completely. It had no effect. If you’d like, feel free to try on your own deactivating or deleting any of the plug-ins there, the information I provided for my site is just my staging server, so feel free to mess around and change anything in WP. The plugins are showing again because I just restored from a current backup on that server, but I had previously already tried removing the plugins. The plugins had no effect at all. The Cache plugin you see isn’t even active, it is deactivated.
Any other suggestions?
Thanks,
JoshHi,
even if caching plugin is deactivates caching goes on. That’s why you need to activate it again, go into plugin’s settings and choose to switch off caching. Afterwards clear browser cache and hard refresh a few times.
Best regards,
AndyAndy,
Still does not work. I switched off ALL caching. Feel free to mess around with my plugins and see for yourself if it would be helpful. I just made the change to the Home page and the problem still happens, the style gets all messed up below any element on the page that I move.
Hi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyAndy,
I’ve already tried that four times now too. I have completely installed the latest theme version, the problem still persists. I even installed an old version of the theme and it still happens. I also started fresh on a new server and installed WordPress from scratch and then Enfold from scratch, then imported my data, problem still happens!
I just did it again on the website I provided in private content. If you look at the home page for example, the problem is still there. There are no modifications to files, no custom css, just all the original Enfold theme files.
As I said originally, when I create a page to begin with, the page design works fine. It’s just when you later edit a page and move layout blocks that the problem happens. Leading me to think there is a bug in the theme or layout builder component. It somehow starts missing a closing div tag or something like that, that doesn’t end one layout section and makes it run into all the other ones.
Hi,
edit the page and sage the color section in question as a template. Remove it and update your page. Then load the color section as a template again and check if things get better for you.
Best regards,
AndyHi Andy,
Just removing the colored section messes up the page. For example, go edit my home page and just delete the colored section with the demo video in it (3/4 of way down the page) and update the page. Then view the page and you’ll see again all the style below it is messed up (elements that were full width are not anymore).
The way to always fix the problem is to put the colored section back exactly where it was. But that doesn’t help me because the whole point is I want to move things and edit the page, not keep my pages the same forever. So my page looks normal now. But if I move a colored section or delete a colored section, the page gets messed up. If I put back the colored section exactly how it was, either by (1) restoring the previous version, (2) moving the colored section back to the place it was if I moved it, (3) adding it back in where it was if I deleted it, or (4) doing as you suggested and saving as template and re-adding, then it works again, but that doesn’t help me because I need to change the page. Right now this bug is not allowing me to edit my pages.
Does this make sense? Basically moving or deleting a colored section on an existing page always causes a problem with the style of the page for everything below where the block was. Have you tried it yourself on my site to see? Any other suggestions?
Hi,
I tested it right now and the way I told you seems to work totally fine. Please clear browser cache and hard refresh a few times.
Best regards,
AndyNo, it does not work fine. I did clear my cache. Go to the home page now. I just moved the bottom colored section up a little bit. Look at the whole bottom of the page now, the entire background is gray and not full width, and it should be white and full width.
Hi,
Yes I am seeing this on all pages. I don’t want all the content in colored blocks.
Moving the elements inside a color section doesn’t mean that they need to have a background or something. You’re moving them inside a color section so that they are wrapped inside a particular container. This usually fix this issue as what we have done in your home page. Please remove browser cache or hard refresh the page: http://staging.uncorkd.biz/
Best regards,
IsmaelIt looks like on my home page you just moved all the elements into colored sections (without a colored background) to fix it. Are you going to fix this bug in the next release of the Enfold theme?
One problem with what you just did is that elements that were full width, such as the full width button that is at the bottom of my page, is no longer full width, because you put it in the colored section. So now I can’t have any full width elements with this bug.
Fixing this problem by just putting everything into colored sections doesn’t really address it. Is this a bug on your list to fix?
Hi,
Yes, this is a small glitch in the builder and it happens randomly, usually if there are certain elements outside a color section. However, it can be easily fix by moving the elements around or by doing what we did in your home page. Anyway, regarding the full width button, we placed it outside last color section.
Best regards,
IsmaelHi,
I still am having trouble with the bottom of the page not being full width. I put everything into colored section as you suggested, but my full width button is not full width. Also the footer of my page is no longer full width. Please see private information.
Hi,
I saved your page in question as a template and load in when creating a new page and it works fine (see private content).
So try to rebuild your page this way or simply delete all content, save, and then load the saved template into it again.Best regards,
AndyI have over 40 pages on my website and growing. So you are saying any time I need to make a change to any page, I need to save as a template, delete all content, then load the template again? That is a big hassle to do every time.
This seems like a major bug with the theme. Is this bug going to be fixed at some point?
Hi,
no, you only need to do it if it’s necessary. Normally this should not happen. Does it happen on any of your other pages?
If yes there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:Best regards,
AndyIt happens on all of my pages that have a colored section on it, which is almost all of them.
There are no corrupt files in the theme, I have reinstalled the theme a dozen times already… read this whole thread. It is clearly a bug in the theme that is causing these issues. Since you won’t address directly, I hope you fix it in the future.
Hi,
We moved the columns on top of the page inside a color section. http://staging.uncorkd.biz/product/customized-design/
Best regards,
Ismael
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