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  • #630271

    Hello,

    I am having problems with the partner logo images not showing up on the page. All images a formatted for web at 72 DPI. Do they all need to be the same size before uploading? http://69.195.124.70/~mknoxand/?preview_id=11&preview_nonce=00579e1f27&preview=true#prev

    Thank you in advance for your insight. I look forward to your response.

    Sincerely,
    Jody

    #630286

    Hey Jody,

    Thanks for getting in touch with us!

    I am unable to view the page you attached because it is a draft.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend and tell me the page name you added the partner logo to.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    #630289
    #630325

    Hi,

    We have added the below code to functions.php file to fix the issue

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');

    Please update your theme to the latest version 3.5.4 by using a plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

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