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  • May 10, 2016 at 10:37 am #629788
    camcaminin

    Goodmorning, and thanks for your work.
    I don’t succed in using last Enfold version with WordPress 4.5.2 in remote.
    As I upload from wp or manually, wp-admin page doesen’t load; as I delete enfold folder in wp-content>themes the message is “The active theme is broken. Reverting to the default theme.”
    What can I do?

    May 10, 2016 at 4:35 pm #630067
    Jordan

    Hey camcaminin,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    .

    Please also provide FTP credentials. Re-download the updated theme files from ThemeForest and place it somewhere on your server for us to access and give us the file path to where you placed it.

    Best regards,
    Jordan

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