Viewing 4 posts - 1 through 4 (of 4 total)
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  • #629501

    Hi there,

    Im having a problem with the contact form which I cannot seem to sort out. When a client completes the contact form and hits submit, an email is sent to my address (the from adress is set as the email address which the client entered into the form. I managed to change this by adding some code to the functions.php file which I found on these forums so that works great).

    I also managed to change the reply to email adress on the email which is sent to the client via the auto responder by adding code to the functions.php file also found on these forums. I changed the email address to my websites info adress so when the client hits reply the reply email adress is set to the info adress which is also great.

    The problem is that on the email that is sent to the client has a label showing a large string of characters “cdltexxxx……… on behalf of My sites name < (Email address hidden if logged out) > where (Email address hidden if logged out) is my personal email address. What I need it to display is my info adress which is the same as the reply to adress on the auto responder mail which is sent to the client. Now I know the cdltexxxx……… on behalf of part is due to a setting on my web server which I need to sort out but my question is how do I change the label of my gmail account to the label displaying my info address of my website?

    Thanks for the help

    #630609

    Hey joachimpr,

    there is no function for this in the theme settings as far as I know. Maybe Contact Form 7 plugin is for you.

    Best regards,
    Andy

    #630740

    Hi Andy,

    Thanks for this. I would really like to keep using the standard contact form. The this has to get this value from somewhere though right? I changed the email from the General Settings in wordpress but that did not do the trick. I dont mind changing the email address at its source. The problem is that I cannot locate the source. Could you possibly point out where I can search? or where in the code I can analyze to determine where the contact form is getting this email address from?

    Thanks for the help

    #630750

    Hi Andy,

    Solved. The contact form seems to use the first value in your to addresses as the send from address. So if you set your contact form up and you specify a comma delimmeted list of where the emails should be sent to from the contact for i.e “email1, email2, email3”, when the client receives the confirmation or auto responder email, that email will have been sent (or at least appear to have been sent) from email1 as specified earlier.

    Changed the first email in the list to my info email address and that’s all she wrote.

    Thanks
    J

Viewing 4 posts - 1 through 4 (of 4 total)
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