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  • #629478

    I WAS IN THE PROCESS OF BUILDING A NEW WEBSITE WHEN THE NEW WORDPRESS UPDATE CAME OUT AND I HAVE BEEN HAVING PROBLEMS WITH ENFOLD IMAGES EVER SINCE. I FOLLOWED THE STEPS FROM YOUR SUPPORT THREAD BUT I’M STILL HAVING ISSUES. SEE MY NOTES BELOW:

    If you are having problems like images and sliders not showing up after updating to WordPress 4.5 (this is a javscript related problem) then please follow these steps before posting:

    Make sure that your theme is up to date and runs the latest Version. In Enfolds case this is 3.5.4. This should by default fix all problems with this bug. (Updating your theme files) I CHECKED THE THEME UPDATE FROM ENFOLD ON MYDASHBOARD, IT READS THAT MY THEME IS UP TO DATE BUT WHEN I GO INTO APPEARANCE AND THEMES IT SAYS THAT I AM RUNNING 3.4.7. I THEN PURCHASED A NEW THEME SINCE MY SUPPORT HAD RAN OUT AND DOWNLOADED THE NEWEST VERSION OF THE THEME TO UPLOAD BUT IT IS STILL TELLING ME THE SAME THAT THE THEME IS UP TO DATE YET IN APPEARANCE IT STILL READS 3.4.7.
    Also: make sure that you are not running any outdated plugins that could cause problems
    Clear your browser cache and reload the page a few times (hard refresh). If you get the same results then please try a different browser and/or machine to see if you get the same results. DONE BUT THIS DID NOTHING

    If not then you are getting cached results.
    If clearing your cache did not work then you could try to add the following code to the bottom of the themes functions.php file:
    function modify_jquery() {
    if (!is_admin()) {
    wp_deregister_script(‘jquery’);
    wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
    wp_enqueue_script(‘jquery’);
    }
    }
    add_action(‘init’, ‘modify_jquery’); I ADDED THIS TO THE FUNCTIONS. ONCE THAT HAPPENED SOME OF THE IMAGES BEGAN REAPPEARING ALONG WITH TEXT OVER THE IMAGES BUT IT IS STILL GIVING ME ERRORS SUCH AS IMAGES STILL “LINKING” EVEN THO THEY ARE NOT SET TO LINK.

    #629481

    Hey TripleCrownWebDesign,

    Thanks for getting in touch with us!

    Please try updating the theme via FTP: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Please also post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    .

    Best regards,
    Jordan

    #634668

    Images are and have not been working for over a month. I have done everything in each thread to no avail of images working.

    With that being said this is what I do have working:
    GatchBuilders.com with adding the code provided in thread for function.php file.

    But the other two sites that are sub-hosted off the above will not work with the same thing done:
    CL100.com
    CharlestonPestControl.com

    Really need a solution as I am about to rebuild site with another theme and move away from this theme use any longer.

    #634994

    Hi,

    Login details are not working for me, could you check them please? If you are having problems updating from the backend then you can try this plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If that doesn’t work then please try to update it manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #635263

    Hello Rikard,

    I installed and ran transient plugin and did not help.

    Thanks,
    Howard

    #635695

    Hi,

    Thanks for the login, it’s working now. I can see that you have managed to update to the latest version, the reason why no images are showing on your site is because you are getting a 403 Forbidden error on them. Please check your file/folder permissions for the uploads folder: https://codex.wordpress.org/Changing_File_Permissions. Your hosting provider should be able to help you with that. If not then please post FTP login details in private and we’ll have a look at it.

    Regards,
    Rikard

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