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May 6, 2016 at 9:15 pm #628480
Hello!
I have a section on every page on the site that contains a row with 1/5 column (empty) then 3/5 column (with full-width button) then 1/5 column (empty)– this row is saved as a template for quick insertion on all pages of the site.
For some reason, on just one page, the first 1/5 column does not work- it looks like the element is not even there.
I have tried moving the elements out of the section, deleting and re-creating them, and copying the section code over from another page, but it just won’t work.
I also just noticed the same problem is happening with a blank 2/5 column in a section at the bottom of the page, which has a back button and social media icons and a blank 2/5 col between them (this section also appears on every page of the site).
Can you help me fix this?
Links to screenshots and the site are below, and this is the code in the debugger:
[av_section min_height='' min_height_px='500px' padding='default' shadow='no-border-styling' bottom_border='no-border-styling' id='' color='main_color' custom_bg='' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' custom_class='']
[av_one_fifth first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat']
[/av_one_fifth][av_three_fifth min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat']
[av_hr class='invisible' height='20' shadow='shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello' custom_class='']
[av_button_big label='Contact Us to Schedule a Free Consultation' description_pos='below' link='page,26' link_target='' icon_select='yes-left-icon' icon='ue89d' font='entypo-fontello' custom_font='#ffffff' color='custom' custom_bg='#1e417c' color_hover='custom' custom_bg_hover='#a4c383' custom_class=''][/av_button_big]
[/av_three_fifth][av_one_fifth min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='']
[/av_one_fifth][/av_section]
Thanks in advance for your help!
May 10, 2016 at 4:44 am #629584Hey Julie,
Sorry for the late reply, please re-create the page that has this issue and let us know if that help.
If that don’t help Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
VinayMay 19, 2016 at 7:20 pm #635433Hey Vinay,
Re-creating the page fixed it– I tried everything short of that, guess I should have gone one step further before asking for help.
Thanks for your help!
May 19, 2016 at 8:09 pm #635514Hey!
No worries, we are still around for you, if you need anything else.
We are happy we got that short out!Thanks a lot
Cheers!
Basilis -
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