Viewing 6 posts - 1 through 6 (of 6 total)
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  • #627960

    Hi Guys,
    Having a problem with WooCommerce product reviews. The Stars for “Your Ratings” not showing up on desktop only. Fine on phone and laptop. Researching Woo I couldn’t find an answer, is this something Enfold might be overriding?
    Thank you,
    Denise

    #629418

    Hey Yodelle,

    Sorry for the delay, When I checked for the issue on a windows system with chrome, FF and IE the star rating is showing fine(please check screenshot in private). Not sure if you got this sorted. If you are unable to see the star ratings please elaborate the issue and what device and browser you are facing this issue on so we can help you.

    Best regards,
    Vinay

    #629484

    Hi Vinay,
    Thanks.
    I really didn’t communicate my issue very well and see the confusion.
    The stars show up for existing reviews, but when trying to leave a new review they don’t exist and the reviewer gets an error because they haven’t “rated” the product. The website is at current version levels for Enfold, Woo and WP.
    OS at this moment is Win7, browsers Chrome and FF.
    Attaching 2 screen shots, Zenjenskin is not showing stars but another client website Spiceitupinc.com is working fine, the darker shot is Spice site. Both are at same version levels – current.
    Can I do anything else to help resolve?
    Thank you!

    #629498

    Hi!

    Please add following code to Quick CSS in Enfold theme options under General Stylign tab

    #top #review_form #respond .comment-form-rating {
        position: static;
    }

    Best regards,
    Yigit

    #634111

    Thanks Yigit! That worked. Happy dance.

    #634132

    Hi,

    Glad we could help! Thank you for using enfold.

    Best regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)
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