Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • May 3, 2016 at 4:03 pm #626569
    smoothbob

    Hi

    sorry the last thread got closed before it was properly resolved…

    https://kriesi.at/support/topic/translate-easy-masonery-gallery-captions/

    anyway I have installed the plugin – enabled translation for media but when I go to edit the gallery in the spanish version it says it cannot find the images

    http://mantravisual.com/aqua2/trans2.jpg

    thanks!

    May 3, 2016 at 4:11 pm #626578
    Yigit

    Hey smoothbob!

    Please create a temporary admin login and post it here privately so we can look into it

    Best regards,
    Yigit

    May 3, 2016 at 4:22 pm #626592
    smoothbob

    hi, here are the details

    thanks!

    May 3, 2016 at 4:23 pm #626593
    smoothbob

    sorry!

    May 3, 2016 at 4:33 pm #626605
    Yigit

    Hey!

    Login credentials are not working for me. Can you please check them once again?

    Regards,
    Yigit

    May 3, 2016 at 4:34 pm #626608
    smoothbob

    should work now

    May 3, 2016 at 4:52 pm #626622
    Yigit

    Hey!

    I have duplicated your media items. Please review your website now

    Best regards,
    Yigit

    May 3, 2016 at 5:11 pm #626631
    smoothbob

    Hi

    if you go into edit page

    spanish / about aquamarina

    and edit the gallery at the top you will see the problem, the images are still missing

    thanks

    May 4, 2016 at 1:22 pm #627192
    Yigit

    Hi,

    I removed your Spanish version of the page and duplicated it once again. Please review your page now.

    Best regards,
    Yigit

    May 4, 2016 at 2:55 pm #627264
    smoothbob

    Hi

    did you actually try to edit the gallery in the new page Spanish about aqua marina?

    http://mantravisual.com/aqua2/wp-admin/post.php?post=4716&action=edit&lang=es&admin_bar=1

    if you do, got to the Masonery Gallery at the top of the page and try and edit an item
    it STILL says No Items Found

    thanks

    May 5, 2016 at 3:58 pm #627883
    smoothbob

    Hi

    any further response on this one?

    thanks!

    May 7, 2016 at 4:32 am #628535
    Ismael

    Hi,

    Sorry for the delay. I would like to check those pages but they do not exist any more. I’m not sure how I can reproduce the issue. If possible, please a create a test page so that we can inspect the problem again. I will assign this thread to Yigit and myself.

    Best regards,
    Ismael

    May 7, 2016 at 11:49 am #628588
    smoothbob

    Hi

    yes I deleted the page and regenerated the media in wpml, recreated the page but the problem still persists

    in the worst case scenario I can add the images in again, it will allow me to do that, but there are a few languages and a lot of site images so it would be good if this worked

    thanks

    May 10, 2016 at 9:00 am #629753
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Andy

    May 21, 2016 at 11:10 pm #636270
    smoothbob

    Hi

    I updated the theme but I still get the same error message – when I go to edit the image captions on the spanish pages it cannot find the english images

    thanks

    ian

    May 24, 2016 at 4:45 am #637231
    Ismael

    Hi,

    We checked the site and the media files are automatically translated or available for both language. We also created a test page, translated to the other language and then duplicated the content here:

    http://mantravisual.com/aqua2/test-media/?lang=es

    Test Media

    Best regards,
    Ismael

    May 24, 2016 at 8:57 am #637311
    smoothbob

    Hi Ismael

    works perfectly, many thanks for your help with this

    Ian

    May 25, 2016 at 5:05 am #637854
    Rikard

    Hi Ian,

    Great, glad we could help :-)

    Best regards,
    Rikard

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