Viewing 11 posts - 1 through 11 (of 11 total)
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  • #625216

    Hi, on this site: http://relationships-at-work.com/speaking-solutions/ things are not all working correctly. Look at the bottom of the page beneath the footer, what is all that stuff? never there before. On the homepage, there is no way to edit the page. There is no way to edit any of the pages, actually. That option is just not there.

    Here is what I did: I updated to the newest theme today, I do have a child theme and I updated to the newest version of WordPress. (I do have a backup in the BackUp buddy plugin if needed)

    I added your code to functions.php but only after disabling all the plugins and seeing there was no change in the issues. the new functions.php code did fix it somewhat.

    can you help?

    I’m putting the login below. thank you.

    #625264

    Hi gharding!

    Please check the screenshot attached in private. Everything looks good on my end please elaborate the issue what exactly is not working for you and what options you are looking for or what you are trying to change? so we can help you resolve it.

    Cheers!
    Vinay

    #625416

    see attached https://www.dropbox.com/s/q9gywio1o7a1579/Screen%20Shot%202016-05-01%20at%208.24.36%20PM.png?dl=0 –it’s the stuff at the bottom that shouldn’t be there , also can’t edit any of the pages, which is why I sent you login information before. Also, used your PHP script which you said was only temporary. also disabled all plugins to see if any of them were outdated but that didn’t change anything.

    thank you!!

    gary

    #625843

    Hey!

    I checked your website on Firefox, Chrome and Safari and i was not able to reproduce the issue on any of these browsers. I see it just fine as Vinnie does. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    #626093

    are you able to login and edit pages?

    #626105

    I still can’t edit any pages

    #626701

    Hey!

    We are able to login and edit the page in a text area with all the codes in it… Not the best way tho. please see screenshot in private.
    The advanced layout builder is disabled and i believe a plugin conflict may be one of the reason for this issue.

    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Regards,
    Vinay

    #628912

    I disabled all plugins and no changes. not sure where to go from here.

    #630140

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #639603

    I had to rebuild it with a new wordpress installation and exporting the old stuff. By the way, the export tool, while it seems very promising, did not work barely at all and I had to transfer all the settings one by one. If it ever works, it would save a lot of time.

    #640254

    Hi,

    yes, we recommend to work with a plugin like “WP migrate DB”.

    Best regards,
    Andy

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