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  • #622852

    Hello,

    I recently overhauled my work website https://www.childrens.org.au/. It had originally been created by an agency who instead of using enfold then creating a custom child theme, just hacked enfold. In my overhaul, I have attempted to extract the hacked bits to create a child theme. It wasn’t much fun, but I’ve done it, and have now updated the theme files after over a year of missing updates. It’s nowhere near perfect, but it’s better than the mess I started with.

    Anyway, I’ve noticed that all of the lightboxes on the site have stopped working. Previously, all of our video content opened in lightboxes by adding rel=”lightbox” to the link. But none of them work anymore, instead the links just go straight to youtube (see http://www.childrens.org.au/supercooper/ and select ‘watch cooper’s story’ from the top banner). All of our videos on the site are triggered from a layer slider slide, where a layer might have something like this for the content… Cooper’s Story.

    Since this wasn’t working, I thought I might try using an avia element, so I tried the Fullwidth Easy Slider. This looks fantastic on the desktop, but does not display at all on mobile devices, which is a major problem. Please see https://www.childrens.org.au/miasappeal/ the full width video autoplays on the desktop, but on devices (both apple and android) only the alternate image is shown.

    Unfortunately, I have spent the entire day today, trying to get either the lightbox across all platforms, or the Fullwidth Easy Slider to work across mobile devices. I am running out of time now and now really need your help, to find a solution to one, or both of my problems.

    Thanks in advance,
    Tory

    ps. My website has a proxy setup, If you need admin access I will need to whitelist your ip first. Same goes, if you need to access my staging server, which would be preferable.

    pps. I have tried disabling all of the plugins and replacing the enfold theme completely. Also, the theme is up to date.

    • This topic was modified 8 years, 6 months ago by gricet.
    #624571

    Hey,

    Please make sure you don’t have Lightbox disabled in the Theme Options, and also that none of the customisations you have made are interfering with the new lightbox. Is there any instance on the website were the lightbox works as it should?

    Best regards,
    Josue

    #626110

    Dear Josue,

    I feel like a complete moron. It was the theme option. The lightbox now works. Thank you so much.

    Do you know if there is anything I can do to make the Full Width Easyslider display on mobile devices?

    Thanks again for your response Josue.

    Tory

    #626405

    Hi,

    Enfold slider should work on mobile devices, can you point me which element has the issue? some screenshots would help too.

    Best regards,
    Josue

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