Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 26, 2016 at 10:28 pm #622555
    supp

    My website is in three languages, but Partner/logo element is seen only in one language version. I have latest updates. Theme version: 3.5.4 WordPress vision: 4.5.1

    Please advise, I.

    • This topic was modified 8 years, 6 months ago by supp.
    April 29, 2016 at 1:33 pm #624389
    Andy

    Hey ikatanic,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Andy

    May 3, 2016 at 12:21 pm #626362
    supp

    in the “private data” field

    May 4, 2016 at 12:15 pm #627151
    Yigit

    Hi,

    Pages cannot be found :/
    Can you please check the links once again and post correct ones?

    Best regards,
    Yigit

    May 4, 2016 at 12:29 pm #627156
    supp

    Thank you, please find the links in PVT.

    May 6, 2016 at 2:53 pm #628323
    Yigit

    Hi,

    Please make sure to duplicate your media elements using WPML Media plugin to make them available for all languages. Also, please see private content field below

    Best regards,
    Yigit

    May 12, 2016 at 5:20 pm #631476
    supp

    Hi,

    that might be the reason since I am using Polylang plugin.

    Please let me know if your contact form still doesn’t support attachment fields?

    Link: https://kriesi.at/support/topic/forms-attachments-please-help/

    BR

    May 13, 2016 at 3:53 pm #632117
    Yigit

    Hi,

    Our contact menu does not but Contact Form 7 does – https://wordpress.org/plugins/contact-form-7/. You can find documentation here – http://contactform7.com/file-uploading-and-attachment/

    Best regards,
    Yigit

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