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AuthorPosts
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April 24, 2016 at 11:19 pm #620917
Dear Support,
After fixing the issue with the WordPress 4.5 update, I now see that the side menu in the Enfold Child Theme control panel is not showing.
Here’s a screenshot:
https://dl.dropboxusercontent.com/u/39385130/Screen%20Shot%202016-04-24%20at%2023.18.38.pngPlease advise.
Thank you,
Tim
April 26, 2016 at 6:55 am #621927Hi Tim,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardApril 26, 2016 at 10:08 am #622011Hello Rikard,
Attached. Please advise. Thank you.
Cheers,
TimApril 27, 2016 at 8:03 am #622813Hi,
There is a user/pass prompt most likely set in your .htaccess file before coming to the login page, could you post details for that as well please?
Thanks,
RikardApril 27, 2016 at 10:38 am #622903Dear Rikard,
Right you are. Attached.
Thank you.
Tim
April 29, 2016 at 9:30 am #624170Dear Rikard,
Any news from your end?
Many thanks,
Tim
April 29, 2016 at 9:40 am #624175Dear Rikard,
Another discovery: when I go to edit the home page, I just get a spinning wheel, but no content. See link to screenshot. Clearly there is a conflict somewhere.
Thanks for your help.
Tim
April 29, 2016 at 2:07 pm #624440Hey!
There are still some errors in console. It is possible that there are some plugins that are causing this conflict or the script is loading before the jQuery is loaded.
To find the plugin in conflict please follow the below steps
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedIf the above don’t resolve the issue please add the below code in functions.php to force load jQuery before other scripts.
/* Force load jQuery First */ if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11); function my_jquery_enqueue() { wp_deregister_script('jquery'); wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1/jquery.js", false, null); wp_enqueue_script('jquery'); }
Regards,
VinayApril 29, 2016 at 9:45 pm #624793Dear All,
I figured out the problem: it was the Shortcode Exec PHP plugin (which is actually deprecated.)
The plugin that can take its place: Add Shortcodes Actions And Filters
Thank you Rikard and Vinay for your help.
Cheers,
Tim
May 2, 2016 at 7:07 am #625479 -
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