Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 24, 2016 at 5:43 pm #620835
    arcaneagenda

    Hi – sorry for this question – firstly how do you post a topic in private?

    I have added a new logo – 1920 pix x 189 pix
    here http://www.foodspeed.co.uk/products-2

    I set the height to 189 pix but the logo is very small with acres of white space below –
    it should be 189 pix high x full width in pro –

    Any help appreciated – thanks

    April 25, 2016 at 7:55 am #621045
    Rikard

    Hi arcaneagenda,

    You can post any private information in the Private Content box of your reply. I’m not sure what image you are referring to, the one in the header? If so you can control the height of the header under Enfold–>Header–>Header Layout–>Header Size

    Regards,
    Rikard

    April 25, 2016 at 12:07 pm #621195
    arcaneagenda

    Hello Rickard please see private comments -thanks

    April 26, 2016 at 7:07 pm #622426
    Yigit

    Hi!

    Regards,
    Yigit

    April 26, 2016 at 7:16 pm #622434
    arcaneagenda

    Sorry for the problem the link is live see below in private

    April 26, 2016 at 7:23 pm #622443
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    .container.av-logo-container {
    max-width: 100%;
    padding: 0;
}

    then go to Enfold theme options > Header > Header Behaviour and uncheck “shrinking header” option

    Regards,
    Yigit

    May 5, 2016 at 10:40 am #627709
    arcaneagenda

    Hello again
    I have done a completely new install on this link:

    HOME

    I have put in a full size logo with phone numbers etc into the header –
    although this displays properly in Chrome – there are problems in FireFox
    as it shows much bigger than the original image and goes off the screen

    I added the code that you supplied to custom CSS but it has made no difference:
    .container.av-logo-container {
    max-width: 100%;
    padding: 0;
    }

    The site has auto updated to wp 4.5 in the last few days

    your help appreciated to fix this issue

    Many thanks

    Chris

    May 5, 2016 at 12:36 pm #627741
    Yigit

    Hey!

    Please change the code to following one 

    .container.av-logo-container {
    max-width: 100%!important;
    padding: 0;
}

    Regards,
    Yigit

    May 5, 2016 at 2:27 pm #627833
    arcaneagenda

    Hello Yigit
    many thanks for your prompt response
    unfortunately that makes no difference to the logo panel in Fire Fox

    I am baffled!

    please see the screen shot link in private

    Many thanks

    May 9, 2016 at 8:08 am #629063
    Rikard

    Hi,

    Sorry for the late reply. I’m not sure if I’ve missed something in the thread but I get exactly the same results viewing you page on Chrome as I do in Firefox. Did you manage to get it sorted?

    Regards,
    Rikard

    May 9, 2016 at 8:28 am #629072
    arcaneagenda

    Hi Rikard,
    thanks for getting back to me – no I still see it in FireFox exactly as the screen shot – I have the latest version of FF using a Windows 7 laptop
    what are you viewing on?

    Many thanks

    Chris

    May 9, 2016 at 12:05 pm #629141
    Vinay

    Hi,

    I have checked your site thoroughly it looks exactly the same in both chrome and firefox except that it is zoomed in only in Firefox I found out that the issue is related to firefox browser’s default zoom feature.

    Your website looks zoomed in by default to resolve this use a firefox addon like https://addons.mozilla.org/en-US/firefox/addon/nosquint/

    Please check this link for more info https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages

    Best regards,
    Vinay

    May 13, 2016 at 3:24 pm #632088
    arcaneagenda

    Hello Vinay – many thanks for your suggestions and help with this – please see private notes

    May 16, 2016 at 3:59 pm #633053
    Andy

    Hi,

    activate a default WP theme to check if you get the same result or not and let us know about it please.

    Remove all customization (Code snippets etc.) to check if one is causing this issue.

    If this does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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