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Hi, we just launched a new website, but unfortunately our contact forms are not delivering properly. Some emails get delivered, while others do not. We have tested a number of different email addresses but can not see a consistent pattern. Can you help? We have checked with GoDaddy where our email is hosted and they said the problem is not on their end. THANKS
GoDaddy is full of it. Since GoDaddy’s servers are notorious for sending spam, many third party spam detectors (e.g.: https://www.spamhaus.org/) blacklist GoDaddy’s servers. If asked, GoDaddy will admit to this.
Here is how I addressed this same issue:
1. make sure the form is sent to two emails (the first from your domain, the second ideally a gmail or yahoo account) by placing a comma and space between the two email addresses
2. include (Email address hidden if logged out) in the from field
for Contact Form 7, see: http://contactform7.com/best-practice-to-set-up-mail/
3. install the Contact Form DB plugin for be sure every completed form is captured – great plugin!
see: https://wordpress.org/plugins/contact-form-7-to-database-extension/Hope that helps!
Hey!
Please refer to @classywebsites’s post above and to this one –
@classywebsites Thanks for your input :)Regards,
Yigit
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