Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 20, 2016 at 5:28 pm #618513
    tacopimp

    I am trying to edit a page and it will not load in the editor. All I get is the spinning wheel. Please help! Login credentials attached. My whole site is now blank because I cannot make updates. Spinning wheel. Yes I have tried adding the code in your suggestions to the Functions.php

    April 20, 2016 at 5:37 pm #618518
    bvloon

    Hi. I had the same issue and solved it by disableing the plugins. The plugin that hamperred my site was Google Analytics, Monster Insights.

    Cheers, Ben

    April 20, 2016 at 5:41 pm #618526
    Yigit

    Hey!

    It does load fine on my end.
    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    April 20, 2016 at 5:50 pm #618536
    tacopimp

    Thank you.

    I have a large gap above the slider, how can I remove that. I went into the cell settings and there is no padding or margin set…

    April 20, 2016 at 5:51 pm #618540
    silviouk

    I updated to 4.5 & then Enfold and nothing works, even with all plugins deactivated and removed :(

    April 20, 2016 at 6:11 pm #618551
    Yigit

    Hey!


    @tacopimp     Please edit your page, add 1/1 column element to the top of your page, update your page then remove 1/1 element from top and update once again and that should solve the issue :)


    @silviouk     We already replied to you on your own thread. Please stick to it.

    Cheers!
    Yigit

    April 20, 2016 at 6:27 pm #618559
    tacopimp

    @tacopimp Please edit your page, add 1/1 column element to the top of your page, update your page then remove 1/1 element from top and update once again and that should solve the issue :)

    No, this did not fix the problem. I cleared my cache and did many hard refreshes as well.

    April 20, 2016 at 6:33 pm #618562
    Vinay

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    I just checked your site and everything on the frontend and backend loads fine. please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
    To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Cheers!
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    April 20, 2016 at 6:44 pm #618574
    tacopimp

    Please read whatI am talking about.

    I have a large gap above the slider, how can I remove that. I went into the cell settings and there is no padding or margin set…

    @tacopimp Please edit your page, add 1/1 column element to the top of your page, update your page then remove 1/1 element from top and update once again and that should solve the issue :)

    No, this did not fix the problem. I cleared my cache and did many hard refreshes as well.

    April 20, 2016 at 6:47 pm #618578
    Yigit

    Hey!

    You forgot to remove 1/1 column element :) I did it for you. Please review your website now

    Cheers!
    Yigit

    April 20, 2016 at 6:53 pm #618586
    tacopimp

    Why is there stuff in the footer when I have no widgets set in the footer widgets?

    April 20, 2016 at 6:55 pm #618590
    Yigit

    Hi!

    They are default widgets. You can simply add empty text widget there to display empty or replace them with your own widgets

    Cheers!
    Yigit

    April 20, 2016 at 7:13 pm #618601
    tacopimp

    Thank you.

    My logo is not sitting correctly. It is stuck at the top of the header.

    April 20, 2016 at 7:45 pm #618616
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    .logo {
    top: 15px;
}

    Cheers!
    Yigit

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