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  • #618464

    Hi,

    I have a website on Enfold (love it!) with Woocommerce running in a portion of the site (www.assess.com). Customers are not able to add items to the cart after the most recent update, like was reported at https://kriesi.at/support/topic/please-choose-product-options/ and similar to https://kriesi.at/support/topic/woocommerce-variations-broken-please-choose-product-options/.

    Based on what was found there, I did the following, with no effect:
    Cleared the site cache (I use W3 so it was easy) and browser cache
    Tried 3 different browsers
    Reverted WordPress to 4.4.3 from 4.5
    Inserted the jquery function into functions.php (this just crashed the site with a 500 error!!!)

    Any other ideas? I’ve provided login info in the private content below. Let me know if I can do anything else to troubleshoot.

    The mega menu widths were also messed up with the update, but that is not critical.

    Thanks!

    #619872

    Hey Assessment!

    login does not work. Can you check please?

    Regards,
    Andy

    #620058

    Sorry! I have regenerated the password for that account. In private box.

    #621815

    I think I found it. W3 Total Cache was set to minify JS. I unchecked that box, as suggested by https://docs.woothemes.com/document/configuring-caching-plugins/. Now I am able to add products to the Woocommerce cart. The curious thing is that I had not made any changes to W3 lately; recent changes includes upgrades to WP 4.5 and the new Enfold, so those seemed more likely culprits. Something else must have changed during that process.

    Good to go now, and it had nothing to do with Enfold. Thank you!

    #622713

    Hi,

    Great, glad you found the problem and thanks for sharing!

    Regards,
    Rikard

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