Testimonials and Easy slider not visible - Support | Kriesi.at

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
April 20, 2016 at 11:59 am #618216

BigBossMedia
Participant

Hello,

Since a few days my Easy Slider and testimonials are not visible anymore. I can see them in the backend, but at the front they don’t show up.

What could be the problem?

April 20, 2016 at 3:51 pm #618405

Yigit
Keymaster

Hey BigBossMedia!

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

April 20, 2016 at 3:55 pm #618414

clstaples
Participant

My testimony slider is not showing up either at http://www.millionheirsinthemaking.org

April 20, 2016 at 3:56 pm #618418

Yigit
Keymaster

Hey!

@clstaples You are currently using an older version of the theme. Please update Enfold to the latest version 3.5.3 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

April 20, 2016 at 4:03 pm #618425

clstaples
Participant

@vigit will i loose my info?

April 20, 2016 at 4:04 pm #618428

Yigit
Keymaster

Hey!

If you have made changes on theme files and not moved them into child theme, they will be overwritten. If you have not made any changes on theme files and only adjusted settings in Enfold theme options, you can go ahead and update the theme.

Cheers!
Yigit

April 20, 2016 at 4:24 pm #618453

clstaples
Participant

Thank you!!! It worked!!!

April 20, 2016 at 4:35 pm #618465

Yigit
Keymaster

Hi!

You are welcome. We will keep the thread open for the OP. If you have any other questions or issues, please feel free to start a new thread :)

Best regards,
Yigit

August 1, 2016 at 7:57 am #667137

MarikaZoll
Participant

Hi, we are adding icon list and bars (they are already as templates) but when we do, these are gone from WP admin as well as from live site. Test to add icon list and bars using the templates and then see how all is gone again!

August 5, 2016 at 3:32 am #668790

Ismael
Moderator

Hi,

The icon list element is visible in the page. Could you please provide a screenshot of the issue?

Best regards,
Ismael
Author

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